Returns & Exchanges

At Moon Nude, we want you to feel confident in your silhouette, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all hygiene seals remain intact to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original Moon Nude packaging, ensuring all tags and protective liners are still attached.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our quality team inspects your return, we will process your refund or store credit within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing